Refund policy

All pre-order items are final sale and are not eligible for return, exchange, or cancellation, except where the item is defective, damaged, or incorrect.

If you receive an item that is defective, damaged, or incorrect, please contact us within 7 days of delivery at [your email] with your order number and clear photos of the issue. Once reviewed and approved, we will arrange a suitable resolution, which may include a replacement, repair, or refund at our discretion.